Our Vulnerability Disclosure Program (VDP) Management service provides complete oversight and execution of organization’s disclosure framework – from choosing a right platform to initial setup to continuous operations. We manage the onboarding of assets into the program, define and enforce policies, reporting channels, and triage workflows, and ensure seamless communication between security researchers and internal teams. Our experts handle vulnerability intake and triage, validating each submission for accuracy, severity, and relevance, while filtering duplicates and out-of-scope reports. We also oversee remediation tracking and coordination, ensuring every valid discovered vulnerability is resolved, verified, and communicated back with transparency and acknowledgment. Through detailed metrics and trend-based reporting, we deliver actionable insights into submission patterns, response efficiency, and overall program performance - empowering leadership with clear visibility into the organization’s vulnerability landscape.
Asset OnBoarding
- OnBoarding assets of the organization to the VDP program along with the process and policies for reporting and triage.
Vulnerability Intake & Triage
- Validating reported issues for accuracy and severity (CVSS scoring or company-specific scale), coordinating with teams for remediation and closing duplicates or out-of-scope reports.
Remediation & Coordination
- Tracking vulnerabilities through lifecycle: identified → triaged → remediated → verified → closed and communicating back to the researcher with updates (either false positives or fixes) and acknowledgments.
Metrics & Reporting
- Number of submissions (valid/invalid/duplicates), trend analysis of recurring vulnerabilities and metrics for leadership/all stakeholders
